Coronavirus (WN-CoV)(COVID 19)

July 2021

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Telephone message

  • Please do not book a GP appointment or attend your GP Practice if you have symptoms associated with coronavirus including a new continuous cough and a high temperature. You are advised to stay at home for 14 days.
  • If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 
  • Only call 111 direct if you cannot go online, or are advised to do so by the online service.

Online booking

  • If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.
  • If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 
  • Only call 111 direct if you cannot go online, or are advised to do so by the online service. 

SMS

  • Coronavirus advice: if you have a new continuous cough and/or a high temperature, please stay at home for 14 days. Do not go to a GP surgery, pharmacy or hospital. If your symptoms are serious, or get worse, visit the NHS111 online service.

Update 10th March 2020 – Important information about the coronavirus(COVID -19)

Please do not book an appointment or go to the GP surgery, pharmacy or hospital if you

  • think you might have coronavirus
  • in the last 14 days you have been to a country or area with a high risk of coronavirus
  • you’ve been in close contact with someone with coronavirus

NHS 111 has an online coronavirus service that can tell if you need help and advise you what to do. This can be accessed from http://www.nhs.uk. Call 111 if you need to speak to someone.

Update 25th February 2020 

The UK Chief Medical Officer has raised the risk from low to moderate. This permits the government to plan for all eventualities. Please be assured that the risk to indidvudals remains low.

If you have travelled from China or have been in contact with someone confirmed  as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do not leave the house. Instead ring the surgery or 111 if:

You have been in China in last 14 days and develop cough, fever or shortness of breath OR

You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well.

Travellers returning from other parts of China and specified areas: If you get a cough, high temperature or feel short of breath within 14 days of returning please telephone either the surgery or 111.   

Category 1 countries/areas: Wuhan city and Hubei Province, Iran, Daegu or Cheongdo, Republic of Korea, Any Italian town under containment measures

Category 2 countries/areas: Cambodia, China, Hong Kong, Italy (North), Japan, Laos, Macau, Malaysia, Myanmar, Republic of Korea, Singapore, Taiwan, Thailand and Vietnam

In the above circumstances, if you require further information or feel you need medical advice or assistance please TELEPHONE the practice or NHS 111.   

Update : 28th January 2020

You may have noticed in the news recently that a new virus has been confirmed in the Wuhan area of China. The outbreak has been pinpointed to the Huanan Seafood Market within Wuhan, China, which sells live animals and exotic meats as well as seafood. This new virus has been named Wuhan novel coronavirus (WN-CoV). The virus can be spread not just by animals but from person to person and is an airbourne high consequence disease. PLEASE BE REASSURED THAT AT PRESENT, PUBLIC HEALTH ENGLAND STATES THAT THE RISK TO THOSE IN THE UK IS LOW.

• If you have visited Wuhan recently and have difficulty breathing or a cough within 14 days, you should seek urgent medical attention.

• If you have been in contact with someone who has visited the area and have difficulty in breathing or a cough within 14 days, you should seek urgent medical attention.

• If you have been in contact with someone that has contracted the virus, and have difficulty in breathing or a cough within 14 days, .you should seek urgent medical attention.

CADBURY HEATH HEALTHCARE REQUESTS THAT IN THE FIRST INSTANCE, TO TELEPHONE THE PRACTICE OR 111 INFORMING US OF YOUR SYMPTOMS AND YOUR TRAVEL DETAILS. IT IS IMPORTANT THAT YOU STAY INDOORS AND TO AVOID CONTACT WITH OTHERS UNTIL YOU HAVE BEEN ASSESSED BY A MEDICAL PROFESSIONAL.